Offer

We prepare the offer based on the technical specification. In the absence of detailed data, we make an estimated offer and its exact form after agreeing the technical details.

The offer includes the unit price of the product and the cost of implementation. The implementation cost is one-time, and will not be charged if the order is renewed.

If there is a change in the product, with the next order, the cost of updating the documentation will be charged in the amount resulting from the scope of necessary changes.

The price depends on the size of the order and is calculated for a specific number of items.

We realize orders from 1 item.

 

Technical Specifications

We do not need complete technical documentation, we only need a framework vision of the product and will take care of the rest.

We accept the specification in any format, all you need is a handwritten drawing, a bitmap or a text description. However, the project in vector format such as cdr, dxf, dwg, pdf, ps, svg, etc. will be the easiest for us.

The detailed scope of technical documentation is available here.

 

Order

The following data is required to accept the order:

  • payer's details with VAT id,
  • place of delivery of the goods,
  • product name,
  • the number of items.

We confirm orders in writing, no confirmation means that the order has not been accepted for execution.

The agreed prices are net prices to which will be added VAT at the rate applicable on the date of issue of the invoice.

Payment terms to be agreed.

 

Preparation of documentation

With your help, we will develop the most optimal solution and prepare documentation for verification. We will work on the project until a satisfactory result is achieved.

In the absence of a request to delete the documentation, we store it always in case of the need to make a product in the future, e.g. for service purposes.

 

Models and samples

On request, we will provide samples of our products.

If necessary, we will make models to test selected functionalities (for example the shape, length of the ribbon, button characteristics, window transparency, etc.) or models of various variants.

 

Implementation

After the project is buttoned up, we will prepare a precise quote and arrange the exact date of receipt.

We try to carry out orders within a maximum of 4 weeks.

It is also possible to execute it in express mode, in favorable circumstances within a few working days.

It is possible to book a delivery date before we start agreeing technical details.

 

Reception

After completing the order, we will notify you that we are ready for collection. Self-pickup or shipping by any courier is possible.

Payment terms are negotiable.

 

Guarantee

We provide a one-year warranty for our products, but if used correctly, our buttons will last at least one million presses. Detailed warranty conditions can be found here.